What are your favorite domestic and/or international FBOs? What are the reasons you keep visiting them?
Pentastar Aviation PTK (Pontiac MI), Signature MSP (Intl, Minneapolis–St Paul MN), Million Air BUR (Burbank CA), and Signature LAX (Intl, Los Angeles CA) are our favorite FBOs. We use them due to the great services we receive every time we visit them.
ATP. Gulfstream IV
Air Lake Lines
St Paul MN
Texas Jet FTW (Meacham, Fort Worth TX) is our chosen FBO. Personnel are very welcoming and offer a variety of services and benefits. They’re part of the CAA Preferred FBO program.
ATP. Citation XLS+
Flight Dept Mgr & Chief Pilot
KaiserAir OAK (Oakland CA) is where we go. Its staff are friendly, professional, and provide great service. We also go to Atlantic Aviation. All their bases are excellent and their service is outstanding.
ATP/CFII. Challenger 604
Hangar Mgr & Captain
I really enjoy the services provided by 2 FBOs. One of them is Meridian TEB. Its service is excellent, and CSR Mgr Victor Seda makes sure we have everything we need. The other is Blue Heron Aviation PLS (Providenciales, Turks and Caicos Islands), whose remarkable staff and facility guarantees that operators have a pleasant experience. They are both simply the best!
ATP. Learjet 55
Dir of Ops & Captain
Fort Lauderdale FL
My favorite FBOs are Sun Valley Aviation HRL (Harlingen TX), Business Jet Center DAL (Love, Dallas TX) with its CAA fuel program, Million Air ELP (El Paso TX) and SAT (San Antonio TX) also with its CAA fuel program, and Atlantic Aviation CRP (Corpus Christi TX), AUS (Austin–Bergstrom TX), HOU (Hobby, Houston TX) and HDN (Yampa Valley, Hayden CO). These are our chosen FBOs due to their professional teams and the amazing service they provide.
ATP. Citation Latitude
Private Jet Centre LCY (London City, UK) is our preferred FBO. We go there often due to their friendly and efficient team. We’re very pleased with their services.
ATP. Falcon 8X
Wilson Air Center CHA (Chattanooga TN) and MEM (Memphis TN), and Waypoint Aviation at LUK (Lunken, Cincinnati OH) are our favorite FBOs. They all have amazing people, great service, and free ice cream.
ATP/CFII. Citation II & Piper Cheyenne III
Odyssey Aviation NAS (Nassau, Bahamas) GGT (Exuma, Bahamas) are the FBOs of our choice. We like going there because of its fantastic people. Station Mgr Shervin Penn, Line Techs Anthony Nottage and Neil Dames, and the entire staff are excellent and always ready to assist. We also go to Signature at DCA (National, Washington DC). Their professional team is great to work with.
Dirk Van Der Meyden
ATP. Gulfstream G650
Avflight SLN (Salina KS) is our preferred FBO. They’re able to give super quick turns. Their staff are very nice and professional. And they also have a deli on site.
Comm-Multi-Inst. Citation CJ3
I have a client who needs to check out the restrooms before she decides if it’s a nice FBO or not. As for me, the first thing I look for is fuel price. At TEB (Teterboro NJ), I always try to go to Meridian. They are excellent in all aspects of service. I avoid the other big chains because I’ve been treated rudely several times for not having the right wings on my shirt. Ross Aviation SRQ (Sarasota FL) is also very good. And I’m told the ladies room is nice there.
ATP. Citation Encore+/CJ3 & King Air 350
Corporate Aviation Service
Atlantic Aviation TEB is our favorite FBO. They’re always very helpful with anything we may need.
ATP. Hawker 900XP/800XP/800
Green Chair Productions
Los Angeles CA
Signature Flight Support LHR (Heathrow, London, UK) is the main FBO we go to. On the first visit I was highly impressed. I was able to have a small coffee stain on the pilot’s seat dry-cleaned overnight, and it was a courtesy service at no charge.
ATP/CFII. Challenger 605 & King Air 360ER
Maple Ridge BC, Canada
Texas Jet FTW is our selected FBO within US territory. They have great fuel price, the nicest people and give the best service ever. Internationally, our preference goes to Cabo San Lucas FBO at CSL (Cabo San Lucas, Mexico). Their personnel are very nice, and they have the most attentive service anywhere in Mexico!
ATP. Citation Latitude/Sovereign/Excel & II/SP
Chandelle Investment Corp
Rancho Cucamonga CA
Irving Aviation YYR (Goose Bay NL, Canada), is 1 of my 3 favorite FBOs. I can access weather 24/7, plus they have ice cream all the time. Their service is quick and their personnel are focused and friendly. We also go to Jet Aviation DUS (Düsseldorf, Germany). Their service is perfect and almost invisible. Eccelsa Aviation OLB (Olbia, Italy) is also our preferred FBO. The staff are always friendly, fast, and detailed in any services provided.
ATP. Citation Sovereign/Excel/CJ1
Aviation Training & Consulting
StanCraft Jet Center at COE (Coeur d’Alene ID) is an exceptional FBO. The facilities are fantastic, and include a restaurant and bar. They have great space for crew rest, a big ramp, and lots of hangar space.
ATP. Gulfstream V/IV/G550/G450 & Global 6000/5000
Coeur D’Alene ID
Signature MSP and Million Air IND (Indianapolis IN) are our selected FBOs. Both offer professional and personalized service that go above and beyond the typical FBO experience.
ATP/Helo. King Air 300
Flight Program – Flight Inspection Services
Atlantic Aviation PDK (DeKalb–Peachtree, Atlanta GA) is our selected FBO. We’re very pleased with them since they have excellent line service and customer service reps. The facilities are beautiful, with lots of pilot amenities. Also, its fuel rewards program is good, except for the minimum number of rewards required before you can cash them in. I think that’s the only flaw in the system.
ATP/CFI. King Air B200
Salt Lake City UT
Signature LTN (Luton, UK) does a great job with aircraft handling, and its staff provides outstanding customer service. Their fuel price is very competitive and the FBO is well appointed.
ATP. Gulfstream G550
Dir of Aviation
Graham Capital Management
Royal Palm Beach FL
GlobalSelect SGR (Sugarland TX) is simply the best FBO in the US. They always have everything we need in place, rental cars on site, coffee/snack shop, large ramp, and excellent line and customer service. GlobalSelect is the largest, most relaxing and private FBO, with the best amenities crew room I’ve been in.
ATP/Helo/CFI. Airbus EC145 & Partenavia P68 Observer
Odyssey Aviation NAS is the FBO we go to. We’re satisfied with their friendly staff and their fast and efficient service.
ATP/A&P. Gulfstream V
LFT Flight Services
We use FBOs that we believe will provide great services to our passengers and aircraft. Sometimes we prefer to use small businesses rather than big chains. Atlantic Aviation OPF (Opa-Locka, Miami FL) is the FBO of our choice. They have great line service and excellent CSRs. And the entire organization is very well managed. There are also other FBO/handlers that we like abroad, such as Ecuacentair at UIO (Quito, Ecuador). They have a great facility, and the CSR team is excellent. Asertec TLC (Toluca, Mexico) is also outstanding. It’s a great facility, and the service they provide is always superb. OMNI Handling at LIS (Lisbon, Portugal) has exceptional staff always ready to provide exceptional services. We also like going to Stuart Jet Center SUA (Stuart FL) due to their great facility and wonderful service. Pensacola Aviation Center PNS (Pensacola FL) is also an FBO of our preference. It’s such a great organization, with amazing people who consistently provide excellent quality of service.
ATP. Falcon 7X
Pilot & Flight Ops Dir
Fayair at STN (Stansted, London, UK), Jetex LBG (le Bourget, Paris, France), and Grafair Jet Center BMA (Bromma, Stockholm, Sweden) and ARN (Arlanda, Stockholm, Sweden) are among my preferred international FBOs/handlers. And Jet Aviation IAD (Dulles, Washington DC) is my top domestic FBO. I’m very pleased with all of them, since they provide extraordinary service.
ATP. Global 6000
Dorval QC, Canada
Signature and Hong Kong Business Aviation Centre at HKG (Chek Lap Kok, Hong Kong) and JetEx DWC (Al Maktoum, Dubai, UAE) are our preferred FBOs. They all offer a complete service in a very professional manner.
ATP. Global Express & Gulfstream V
Atlantic Aviation SUA (Stuart FL) is my selected FBO. It’s a nicely appointed facility, and its customer service is the best in the field, by far. Customer Relations Mgr Jean Ballou goes out of her way to provide exceptional service.
Operator. Citation X/650/II, Nextant 400XTi & Hawker 800XP
Owner & CEO
Big Apple Jet
Speedwings LSMP (Payerne, Switzerland) is my favorite FBO, by far. They offer spanking new facilities and hangarage, including top-quality crew accommodation. I believe deicing services have become available recently. COO Samuel Werner is dedicated to ensuring that both pax and crew are provided with top-notch service. I’d also like to add a special shoutout to Pécs Pogány Airport Handling at PEV (Pécs Pogány, Hungary). They’re equipped with fairly limited means, but the service received from them was speedy and proactive. This became even more apparent when we faced a maintenance issue with our Pilatus PC-24. Their support was truly exemplary!
Lieven Van Belle
ATP/Helo. Pilatus PC-24/PC-12, Airbus AS355/EC120B & Robinson R44
EAPC & HSB
Texas Jet FTW is our preferred FBO. Although they’re always busy, their line crew and CSRs are friendly and attend to our every need at all times. Texas Jet is a great place any time of the year to wait for my medical crew to return.
ATP/CFII/A&P. Pilatus PC-12
Wilson Air Center CLT (Charlotte/Douglas NC) is our preferred FBO. They consistently exceed our expectations and FBO industry norms. They always deliver quality leadership, and personnel perform to the highest standards. It’s always a pleasure when in Charlotte.
ATP. Citation Sovereign & HondaJet
Dir of Aviation
Mountain State Oral & Facial