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PRASE Survey winners 2022

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Monterey Jet Ctr MRY is #1 US FBO. Wilson Air Ctr CHA #2, 
Signature MSP #3, Texas Jet FTW #4, Banyan FXE #5.


Best US Independent & Most Improved Monterey Jet Ctr MRY.
Best US FBO Chains: Small (3–10) Wilson Air Center, Large (11+) Million Air.


Pro Pilot readers returned 716 survey forms in the 49th annual PRASE (Preferences Regarding Aviation Services and Equipment) Survey of 2022. Original Pro Pilot FBO Survey initiated in 1974.


Top US FBOs

US   Monterey Jet Ctr MRY
Independent   Monterey Jet Ctr MRY
Most Improved   Monterey Jet Ctr MRY
Small Chain   Wilson Air Ctr
Large Chain   Million Air


Top International FBOs/Handlers

Canada   Skyservice YYZ
Mexico   Cabo San Lucas FBO CSL
Caribbean   Standard Aviation STT
Latin America   Aerosupport FBO BOG
Europe   Signature LTN
Middle East & Africa   ExecuJet DWC
Asia   Hong Kong Business Av Ctr HKG


FBO Personnel

Line Tech   Jason Gray, Monterey Jet Ctr MRY
CSR   Kawai Lopez, Monterey Jet Ctr MRY


Other services

Catering – each region has a winner with no overall national title.
Northeast – Rudy’s NJ area
South – Silver Lining MIA area
Mountain – Perfect Landing APA


Fuel Brand
Avfuel


Aviation Fuel Credit Card
AVCARD by World Fuel Services


Intl Trip Planning
Universal Weather & Aviation


MRO
Duncan Aviation


Pro Pilot Writer
Karsten Shein


Methodology

The Professional Pilot PRASE Survey is an annual tabulation of customer opinions of aviation ground services. Executives in charge of flight departments, aviation managers, chief pilots, CEOs, and other qualified subscribers to Professional Pilot magazine are polled once a year in order to determine the PRASE Winners List.

PRASE is the gold standard of aviation ground service leaders. Pro Pilot uses a multistep process to ensure accurate PRASE Survey results.

1 Ballots were sent to subscribers in 6 waves.
• Digital forms were sent to subscribers directly in Oct 2021.
• Subsequently, forms were sent with the Nov and Dec 2021 and Jan 2022 issues of Professional Pilot magazine.
• Additional direct mailings were sent to Pro Pilot subscribers in Jan and Feb 2022, and electronic forms were e-mailed in Jan, Feb, and Mar.
• PRASE Survey form was shared on www.propilotmag.com, and PP social media accounts: Facebook, LinkedIn, Instagram and Twitter.

We monitored closely every form received. Only Pro Pilot subscribers’ votes were accepted. Subscribers were instructed to return their completed ballots to Professional Pilot in Alexandria VA. Cutoff date for the 2022 PRASE Survey was April 8, 2022. Late ballots were not included in the tally.

Strict checking and verification was done, and only 1 ballot per participant was allowed. Voting was restricted to qualified Pro Pilot subscribers only.
In categories where they compete, members of organizations or individuals were not permitted to submit ballots. Public relations, marketing, and advertising personnel are ineligible.

PRASE Survey results are based on operators’ experience during the past year only. Pro Pilot does not use evaluations and/or results from previous years.

Ballots are checked thoroughly to ensure all information listed is current and correct.
Careful verification of FBO names is made, since some names change because of mergers or acquisitions. The 2022 PRASE Survey received a total of 716 ballots. Of these forms, a total of 608 met the Pro Pilot acceptance criteria and were used in the analysis.

A total of 108 ballots were disqualified due to inconsistencies, errors, duplications, or lack of required information.

2 Qualified ballots were transferred into a database and sent to Conklin & de Decker, a JSSI company, for analysis.

3 Database information was analyzed and tabulated by Conklin & de Decker at its headquarters in Arlington TX.
A precount as a preliminary step was accomplished, followed by a final count to determine the rankings and winners. The winners list was finalized on April 20, 2022.

For a full view of the PRASE Winners click here.