Banyan FXE is #1 US FBO. Pentastar PTK #2, Monterey Jet Ctr MRY #3, Texas Jet FTW #4, Signature MSP #5.
Best US Independent is Banyan Air Service FXE. Most Improved is Pentastar PTK.
Best US FBO Chains: Small (3–10) Galaxy FBO, Large (11+) Million Air.
Pro Pilot readers returned 713 survey forms in the 50th annual PRASE (Preferences Regarding Aviation Services and Equipment) Survey of 2023. Original Pro Pilot FBO Survey initiated in 1974.
Pro Pilot staff report
Congratulations to all 2023 PRASE winners for their efforts to perfect their procedures and ensure customer satisfaction.
Top US FBOs
US Banyan Air Service FXE
Independent Banyan Air Service FXE
Most Improved Pentastar PTK
Small Chain Galaxy FBO
Large Chain Million Air
Top International FBOs/Handlers
Canada Skyservice YYZ
Mexico Cabo San Lucas FBO CSL
Caribbean Odyssey Aviation NAS
Latin America Mapiex Intl PAC
Europe Signature LTN
Middle East & Africa JetEx DWC
Asia Hong Kong Business Av Ctr HKG
FBO Personnel
Line Tech Jason Gray, Monterey Jet Ctr MRY
CSR Kawai Lopez, Monterey Jet Ctr MRY
Other services
Catering – each region has a winner with no overall national title.
Northeast – Rudy’s NJ area
South – Silver Lining MIA area
Mountain – Perfect Landing APA
Fuel Brand
World Fuel Services
Aviation Fuel Credit Card
AVCARD by World Fuel Services
Intl Trip Planning
Universal Weather & Aviation
MRO
West Star
Pro Pilot Writer
Karsten Shein
For a full view of the 2023 PRASE Survey results… click here