Contents - January, 2013
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FEATURES
- POSITION & HOLD
Aftersale service—an underappreciated issue
by Dean Roberts
Customers expect and need the utmost in product support.
- VIEWPOINTS
Leaders share views on aerospace topics
Pro Pilot staff compilation
Comments by Paul DeHerrera, Peter Agur, Marc Fruchter.
- MARKET REVIEW
EMS growth spurred by helo tech gains
by Woody McClendon
Successful air rescue missions depend on well equipped helicopters and their crews.
- ENROUTE
Schedulers and dispatchers assume more managerial duties
by Dorette Kerr
S&Ds play key role in controlling flight costs, selecting ground service partners.
- INTERNATIONAL OPS
Caribbean and Bahamas procedures
by Grant McLaren
Fuel and parking shortages can occur in this flying-friendly environment.
- FLIGHT DEPT PROFILE
Heart of America flies forward
by Mike Potts
Hotel and restaurant chain uses King Air C90 and Cessna 182. A HondaJet is on order.
- CABIN AVIONICS
Taking care of business aloft
by Peter Berendsen
Reliable cabin communications allow pax to be productive and content.
- FLIGHTDECK DEVELOPMENTS
HUD gains favor in Asia Pacific
by Glenn Connor
Operators in China, South Korea see benefits of approaches to lower minimums.
- FLIGHTDECK TRENDS
Situational awareness improves through OEM inventiveness
by Stuart Lau
Manufacturers fine-tune avionics capabilities to match aircraft types.
- WX BRIEF
Reading the 300-mb chart
by Karsten Shein
How maps clarify current and forecast conditions aloft.
- 2013 AVIONICS PRODUCT SUPPORT SURVEY
Operators grade cockpit avionics mfrs on aftersale service
Pro Pilot staff report
Volume 47. No 1
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Heart of America uses a King Air C90B and a Cessna 182 to support restaurant and hotel operations across the US Midwest. Dining on the ramp at DVN (Davenport IA) are (L–R) Pres & CEO Mike Whalen, Exec VP Kim Whalen, VP Construction Dan Whalen and Senior VP Damen Trebilcock. Standing are (L–R) Backup Pilot Brian Johnson, Av Mgr Gary Lewis and, from Johnny's Italian Steakhouse in Moline, Chief Operating Exec Jack Viviani and Culinary Maestro Steve Hall. Photo by Mike Potts.
DEPARTMENTS
- SQUAWK IDENT
Readers report on the types of approach they use most frequently.
- PIREPS
VistaJet places firm order for 56 Globals. Wichita Aero Club holds 2012 On-Air Summit. Raisbeck and Hartzell announce certification of 1st turbine propeller. Legacy 500 makes first flight.
- TERMINAL CHECKLIST
Answers on p 36.
- SID & STAR
Intersection names prompt unexpected cabin conversation.
- ALEX REMEMBERS
Shakedowns and behind-the-scenes deals of long ago.
- HELO NEWS
Sikorsky sells S76D and S92 in China. Swedish Maritime Administration orders 7 AW139s for SAR use.
- FBO NEWS
Landmark obtains First Aviation at TEB. Airside FBO Operations YEG becomes licensed Signature location.